Privacy Policy

Emergency Restoration Knoxville ("we," "us," or "our") operates the website emergencyrestorationknoxville.com. This Privacy Policy describes how we collect, use, and protect information submitted through this website.

Information We Collect

When you submit a contact form on our website, we collect the information you provide, which may include your name, phone number, address, and a description of your situation. We may also collect standard web analytics data such as pages visited and browser type.

How We Use Your Information

We use the information you submit solely to respond to your inquiry and provide emergency restoration services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Form Submission Processing

Contact forms on this website are processed by Formspree, a third-party form handling service. By submitting a form, your information is transmitted to Formspree and then forwarded to us. Formspree's privacy policy governs their handling of your data.

Phone Tracking

We may use call tracking technology to measure the effectiveness of our marketing. Call tracking may capture the phone number you call from and the duration of your call. This information is used only for internal analytics.

Cookies and Analytics

This website may use cookies and analytics tools to understand how visitors use the site. These tools collect aggregate, anonymized data and do not identify you personally.

Data Retention

We retain contact form submissions for as long as necessary to fulfill your request and maintain our business records. You may request deletion of your information by contacting us directly.

Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us at the phone number listed on this website.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, call us at (865) 555-0100.